Arrrggggh! I'm so mad at myself that I didn't go back and get into the face of that little girl with the big, black ear plugs, at the register, at Staples!
The line at the register was slow. There were plenty of people working. She called up an employee to help at the registers when customers were lining up, not because of me. When I walked up to her, there was no one in line. When someone came up to the line, I moved out of the way so she could help them while I waited.
I was buying a pack of ink for my printer. I was turning in some ink cartridges for recycling so I could get $2 off my next purchase for each cartridge. I was using a coupon for $14 from the last time I recycled cartridges. AND, I was returning an ink cartridge for a refund. This ink cartridge was still in packaging, never used. But, I did not have a receipt.
I asked, please see if there is anything I can get for it. She ask me if I just wanted to recycle it....for $2 off my next purchase. " Can you please just see if there is anything more I can get for it? I'm on a REALLY tight budget." At this point she got perturbed and real put out. She proceeded to look up my credit cards for the purchase and call the manager. The cashier was really irritated. The manager looked up my Rewards account and found my receipt. It was old, but not as old as I thought it was. The manager printed out the receipt and I was credited that amount towards my purchase.
I thanked the cashier for her trouble. She said, "No problem."
Once I walked out the door, I was pissed. Yes, it was NO PROBLEM. That's YOUR JOB! You get paid by the frickin' hour! This money is NOT getting taken out of your pay check. The company is getting back a new ink cartridge. They are not losing money. You, whiney, little, brat!
You wanted me to take a $2 credit over $19.99 for maybe 5 minutes of work that you're already getting paid for?!
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